Privacy Policy

Last updated: 24.03.2025.

1. Data Controller and Contact Information

1.1. The data controller is:

  1.1.1. SIA Karavela

  1.1.2. Registration No.: 40003565747

  1.1.3. Email: [email protected]

  1.1.4. Phone: +371 67496400

  1.1.5. Legal address: Atlantijas iela 15, Rīga, Latvia, LV-1015

1.2. If you have any questions or requests regarding the processing of personal data, please contact us using the contact details provided above.

2. Categories of Personal Data

2.1. We may process the following categories of personal data:

2.1.1. Technical data collected via cookies and third-party tools:

  2.1.1.1. IP address

  2.1.1.2. Browser type and version

  2.1.1.3. Device information

  2.1.1.4. Date and duration of visit

  2.1.1.5. Website usage patterns

2.1.2. Personal data voluntarily provided by users, for example, when subscribing to newsletters:

  2.1.2.1. First name

  2.1.2.2. Last name

  2.1.2.3. Email address

3. Purposes and Legal Basis for Data Processing

3.1. To ensure and improve website functionality

  3.1.1. Purpose: Maintaining website performance and enhancing user experience

  3.1.2. Legal basis: Our legitimate interests

3.2. Website analytics and statistics

  3.2.1. Purpose: Analysing user behaviour using tools such as Google Analytics and Google Tag Manager

  3.2.2. Legal basis:

    3.2.2.1. Consent – when analytical cookies are used

    3.2.2.2. Legitimate interests – when using tools that do not process personally identifiable data

3.3. Email marketing and newsletters

  3.3.1. Purpose: Sharing information about our products, updates, and company news

  3.3.2. Legal basis: User’s consent

4. Recipients of Personal Data

4.1. We work with the following data processors:

  4.1.1. Google Ireland Ltd. – for website analytics (Google Analytics and Google Tag Manager)

  4.1.2. Mailigen SIA – for managing and sending marketing emails

4.2. All data processors act in accordance with signed data processing agreements and are committed to ensuring personal data protection as required by the General Data Protection Regulation (GDPR) 2016/679.

5. Data Transfers Outside the European Union

5.1. Personal data may be processed outside the European Economic Area (EEA) when required by third-party service providers (e.g., Google).

5.2. In such cases, appropriate safeguards are implemented, such as the European Commission’s Standard Contractual Clauses or cooperation with providers subject to an adequacy decision.

6. Use of Cookies

6.1. We use cookies on our website for the following purposes:

  6.1.1. To ensure basic website functionality (essential cookies)

  6.1.2. To collect statistics and perform analytics (analytical cookies)

  6.1.3. To personalise content or ads (marketing cookies – if applicable)

6.2. Essential cookies are loaded automatically. All other cookies are used only with the user’s consent.

6.3. Users can change or withdraw their cookie consent at any time through browser settings or the cookie preferences menu on the website.

7. Retention of Personal Data

7.1. We retain personal data:

  7.1.1. Until the purpose of processing is fulfilled

  7.1.2. Or until the user withdraws their consent, where applicable

7.2. After the retention period expires, data is deleted or anonymised in accordance with GDPR.

8. Automated Decision-Making and Profiling

8.1. We do not engage in any automated decision-making or profiling that produces legal or similarly significant effects on users in accordance with GDPR.

9. Data Subject Rights

9.1. Users have the following rights regarding their personal data:

  9.1.1. Right to access their data

  9.1.2. Right to rectification or erasure

  9.1.3. Right to restrict processing

  9.1.4. Right to object to processing

  9.1.5. Right to withdraw consent at any time

  9.1.6. Right to data portability

  9.1.7. Right to lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv)

9.2. To exercise these rights, users should contact us using the details provided in Section 1.1.

10. Changes to This Policy

10.1. This privacy policy may be updated from time to time.

10.2. The date of the latest update will be indicated at the top of this document.

10.3. We recommend reviewing this policy regularly to stay informed about any changes.